Privacy & Data
Your psychological information should never feel mysterious to you.
Psychological information can be deeply personal. Mind Journey approaches privacy around a simple principle: you should be able to understand why information is needed, how it may be used, who may be able to access it, and what boundaries apply.
Access should follow purpose, permission, and appropriate consent.
Information flowing through stages
Your Information
Different parts of the journey can involve different kinds of information.
What information exists depends on the Mind Journey experiences and services you use. Whatever the context, sensitive information should have a clear reason for being there.
Purpose before collection
Information should be collected because it serves a defined purpose—not simply because it can be collected.
Context before conclusions
Relevant information can become more meaningful when its context is understood rather than treated as an isolated snapshot.
Appropriate use
Collecting information and using information are not the same thing. Information should remain connected to a defined purpose.
A Clear Data Journey
Privacy should be understandable throughout the journey.
What
Understand what information is involved.
Why
Understand why it is needed.
How
Understand how it may be used.
Who
Understand who may have appropriate access.
Consent
Understand what you are agreeing to.
AI
Know when AI may be involved.
Retention
Understand why information may need to be kept.
Controls
Understand what choices may apply.
Boundaries
Understand where access should stop.
Access & Permissions
Not everyone should see the same information.
Access to sensitive psychological information should follow a clear purpose, appropriate permissions, and the role a person or system has in the experience.
Individual
Your relationship with your own information should remain understandable, including the choices and controls available to you.
Professional
Professional involvement should not mean unlimited visibility. Access should remain relevant, authorized, permitted, and appropriate to the professional context.
Organization
Administrative responsibility is different from psychological access.
Guardian or Caregiver
Age, consent, safeguarding responsibilities, and the specific context can affect what access is appropriate.
Mind Journey Operations
Operational access should remain limited to defined operational, support, privacy, or security purposes where applicable.
Administrative access does not automatically mean access to individual psychological information.
Explore for Professionals →Consent & Choice
Consent should be specific enough to mean something.
Sensitive information deserves more than a hidden checkbox.
Where consent is required, the experience should help you understand the decision you are making.
Consent should not be hidden inside account creation.
AI & Your Information
Know when AI is involved.
AI can support understanding, but its involvement should not make data practices less transparent.
When AI processing is relevant, people should be able to understand its purpose and the boundaries that apply.
AI processing should be transparent, purpose-limited, and governed by the same access boundaries as the rest of the system.
AI supports understanding. Human judgment guides decisions.
Information Lifecycle
Your information should not exist without rules.
Keeping information, deleting information, closing an account, and maintaining professional or legally required records can involve different considerations.
The rules that apply should be clear about why information is retained, what happens when it is no longer needed, and what controls are available in the relevant context.
Clear rules before retention.
Information should not be kept without a clear reason for why it is needed.
Realistic choices before deletion promises.
Deletion should be explained in a way that reflects what is actually possible in the context.
Understandable controls where they apply.
Choices and boundaries should be presented in a way that makes sense for the situation.
Organizations & Privacy
Being part of an organization does not remove personal information boundaries.
An organization may have administrative responsibilities without automatically having access to an individual's psychological information.
Organization Administration
Administrative information can serve operational purposes.
Psychological Information
Psychological information requires its own access boundaries, permissions, and appropriate purpose.
Administration and psychological information are not the same thing.
Organization sponsorship, administration, or payment does not automatically create access to individual psychological information.
Explore for Organizations →Age & Role
Age and role can change privacy expectations.
Privacy can become more complex when adolescents, parents or caregivers, professionals, and safeguarding responsibilities are involved.
The appropriate approach may depend on age, consent, permissions, professional responsibilities, safeguarding needs, and applicable requirements.
Mind Journey should make these boundaries understandable wherever they apply.
Privacy & Protection
Privacy needs technical protection too.
Privacy is not only about what a policy says. It also depends on how information, permissions, access, and system responsibilities are designed and managed.
Mind Journey's approach is to treat psychological information as sensitive and to make privacy boundaries understandable throughout the experience.
Plain Language First
Understand the essentials before the legal detail.
You should not need to work through pages of legal language before you can understand the basic principles behind how sensitive information is handled.
This page explains the experience in plain language. Detailed legal information should be available through the applicable privacy documentation.
Understand Before You Share
You should know what happens to your information before you choose to share it.
Explore how Mind Journey approaches trust, responsible AI, and the boundaries around sensitive psychological information.